Privacy Policy
We want you to know how we handle the information you send us via the internet. Our Privacy Policy adapts to the internet's dynamic environment. We keep you informed by updating this Privacy Policy as our procedures change. Please review it occasionally to remain informed. This Policy was last updated on July 7, 2005.

E-mail Addresses
when a visitor gives us an e-mail address while placing an order, or when visitors send us e-mail correspondence, we retain the visitor's e-mail address. However, we do not share our e-mail lists. We contact visitors by their e-mail address to confirm an online order, notify that an order has been shipped, or respond to a sender's e-mail query.

Sale Tax
Local taxes, if applicable, will be added to your order.

If you have any questions please don't hesitate to contact us:
Phone: (786) 390-1330
Mailing Address: 10918 NW 69 Terrace. Miami, FL 33178
Email Address: paola@paopacheco.com

Returns Policy
Articles are accepted for credit or exchange if returned in saleable condition within 14 days of shipment date, accompanied by a sales receipt. A refund will be made to the purchaser upon request if payment has been received. Only store credit will be issued. Shipping and handling fees are non-refundable. Please be sure to send returns in a sturdy box or padded envelope. If we do not receive your return package as described above we reserve the right to refuse your return. Paola Pacheco Jewelry Designer is not responsible for return items lost in the mail. To avoid this, please insure return packages for the retail value of the jewelry and add a tracking number to the package. Packages should be sent to:

Attn: Paola Pacheco
10918 NW 69 Terra
MIAMI, FL, ZIP 33178

All returns require a Return Authorization number. To obtain your R.A. number, please email paola@paopacheco.com.